The MEA conference is the premier event for the Meetings & Events Industry and once again promises to be an invaluable mixture of industry updates and case studies, exchange of ideas and networking opportunities.
As a Registered Training Organisation MEA will be offering the opportunity for 40 delegates to undertake units of competence toward the Diploma in Event Management whilst attending the national conference. These topics can be selected instead of a concurrent session.
Maximum of 20 delegates per session due to the session structure and content.
Please note: These sessions were first introduced in 2008 and booked out immediately. It is essential that you pre-book your attendance at Articulated Programs when registering for the conference to avoid disappointment.
Join us on a journey of learning and enlightenment as you discover new and exciting things about yourself, your role and your customers.
THHGLE22A – Manage Risk
Monday 19 April
3.30pm – 4.15pm
Manage Risk will provide you with practical solutions to the key challenges in operational risk management. Speakers will present corporate case studies on their ORM processes and debate the key questions in the field. Delegates will be actively engaged through hypothetical sessions which will test some of the most pressing operational risks for business going forward.
Unit Descriptor
This unit describes the skills and knowledge required to create, implement and monitor risk management strategies in a range of tourism and hospitality contexts. This role could be undertaken by different people depending upon the industry context (eg, tour guides, event managers, operations managers).
THHGCS08B – Establish and Conduct Business Relationships
Tuesday 20 April
11.15am – 12.50pm
Establish and conduct business relationships will provide highly practical advice, delivered by experienced and insightful presenters. Learn what it takes to build relationships and the necessary skills to negotiate your way through your daily business dealings.
Unit Descriptor
This unit deals with the skills and knowledge required to manage business relationships with customers or suppliers within a tourism or hospitality context. It focuses on the relationship building and negotiation skills required by specialised sales and marketing personnel and managers in the industry. This unit therefore covers skills generally not required for operational staff.
